At LOOK Organics, we aim to set ourselves apart by raising awareness with our standards.
We intend to encourage conscious consumerism. We want to raise awareness of the environmental consequences of sending back returns. Almost all returned items, for all industries, are discarded into landfills. Each returned package also leaves a trail of emissions, contributing to worsening our air quality.
We are doing our part to respect our farmers and our planet, and for these reasons, we do not offer returns on our opened products.
If you experience sensitive skin or have a history of allergic reactions, please be sure to test our skincare products on a small area a couple of days before using them. If you have sensitive skin, please email us before purchasing at email@example.com, and we are more than happy to help you determine if our products are a good fit for you.
We always recommend thoroughly reading our ingredient lists before purchasing our products. LOOK Organics is not responsible if skin reactions to our products occur.
If you have ordered the wrong product, and wish to return it, you can do so by shipping the product within 30 days to:
54 Carnforth Rd
Toronto ON M4A 2K7
Please make sure to include the purchase receipt. Once your return is received unopened and in its original packaging, we will send you an email to notify you, and a refund will be processed. Shipping costs are the responsibility of the customer.
For any other questions, do not hesitate to reach out to us at firstname.lastname@example.org